Roy and his crew at Doral's Auto Shop in San Leandro continues the standard of excellence in service that I grew to know years ago when my (then) employer used their services for their vehicle fleet. Staff is courteous, generous with sharing information, and highly professional. As the first person with whom customers come in contact, Rafael is an extremely pleasant and professional employee. They did a good job with repairs made to my vehicle and I will continue to use their service for routine maintenance issues going forward. Dr. Barbara Jim-George