My assistant was able to make an appt for me with ease. Quick drop off with friendly staff around 9 am for a 60k checkpoint on a 2018 Ford Mustang EcoBoost. Very comprehensive diagnostic (best I've ever seen) sent to me within 2hrs. There were a few mistakes on the review that they said couldn't be edited but were clarified in person. No scams, no up sales, no hassle. Great place, good work, professional staff. The car is running smoothly.